Our Story (Contact)

At Funke's Foundry, we believe that life is a precious collection of moments, each deserving of genuine wonder. Far more than a collection of beautiful objects, we are a Mobile Living Museum—a curated space dedicated to the enduring power of imagination and the timeless joy of engagement.

Our journey began with a simple, yet profound, vision: to discover and share exceptional, heirloom-quality treasures that spark creativity, encourage connection, and stand the test of time. In our roving trailer, each piece has a story, a provenance, and a promise: to become a cherished companion in your own unfolding narrative.

The Art of Curation: Showing, Not Selling.

Every item you discover at Funke's Foundry is hand-selected with meticulous care. We are driven by a philosophy of "showing, not selling." You won't find flashy promotions or pushy tactics here. Instead, we invite all people to explore a collection where craftsmanship, ethical sourcing, and genuine experiential value are paramount. We believe the true beauty and potential of each piece speak for themselves.

We are proud to champion brands that share our commitment to quality and transparency. From the sustainable wooden figures handcrafted in European workshops to the beloved plush companions born from generations of artistry, we delve deep into their origins so you can connect with the makers and their stories. These are products designed to be appreciated by discerning individuals, to be shared, and to ignite wonder in all who encounter them.

Concierge Commerce: Your Personal Guide to Discovery.

In a world of overwhelming choices, Funke's Foundry offers a refreshingly personal touch. We call it Concierge Commerce. Our knowledgeable Storytellers are here not just to assist, but to genuinely guide you on your journey of discovery. Whether you're seeking a specific heirloom, a thoughtful gift for a special milestone, or simply inspiration for a quiet moment of exploration, we offer a personalized experience designed around your needs and curiosity.

We delight in bringing our Living Museum directly to you, offering bespoke local delivery and unique pop-up experiences. Here, every interaction is an opportunity for connection, conversation, and a deeper appreciation for the magic within each treasure.

Our Promise: Quality, Transparency, and Lasting Joy.

As an "Open Book" brand, we are committed to sharing the origins, materials, and ethical practices behind every product. We believe in building trust through honesty and fostering a community that values thoughtful consumption. This commitment extends to every individual who contributes to Funke's Foundry – our future Storytellers, artisans, and partners – ensuring a culture of respect, fairness, and shared success.

Thank you for joining us on this adventure. We invite you to step into Funke's Foundry, explore our curated collection, and Discover Enduring Imagination that truly lasts a lifetime for everyone.

For Community Program Inquiries & Sign-ups:

Discover more about our special appreciation programs for educators, service members, caregivers, and more.

Email us directly: Community@funkesfoundry.ca

For General Inquiries & Customer Service:

Have a question about an order, a product, or need general assistance? Our Storytellers are ready to help.

Email us directly: General@funkesfoundry.ca

Returns:

At Funke's Foundry, we thoughtfully curate each item for its enduring quality and imaginative spirit, and we want you to be completely delighted with your purchase. If for any reason you are not satisfied, we offer a straightforward return process.

Our Return Policy:

  • Eligibility: Items may be returned within 14 calendar days of receiving your purchase.

  • Condition: All returned items must be in their original, sealed, and undamaged packaging, exactly as you received them. The item must be unused, unplayed with, and in perfect resalable condition.

  • Proof of Purchase: A valid receipt or proof of purchase is required for all returns.

  • Exclusions: Due to their unique, pre-loved nature, all sales of items from our Circular Heirlooms (Vintage) collection are final and cannot be returned. We encourage you to carefully review their descriptions and photos before purchase. Please call us if you would like more information before buying on any Circular Heirloom.

  • Damaged or Defective Items: In the rare event that an item arrives damaged or defective, please contact us immediately at General@funkesfoundry.ca within 48 hours of delivery with attached photos so we can assist you with a replacement or refund.

Initiating a Return:

To begin a return, please contact us at General@funkesfoundry.ca with your order number and the reason for your return. We will provide you with detailed instructions on how to send your item back.

Refund Process:

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment within 5-7 business days.

Return Shipping:

  • For returns due to change of mind or if the item simply wasn't quite what you expected, customers are responsible for the cost of return shipping. We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee we will receive your returned item.

  • If your return is due to a damaged, defective, or incorrect item received, Funke's Foundry will cover the cost of return shipping. We will provide you with a pre-paid return label in these instances.